ALKHADIM - Commercial

Why you will need online business management software

Commercial management refers to the unified management of all sales processes such as: quotes, invoicing, customer receivables and supplier management. It is planning and organization software, at the heart of the company’s activity, straddling customer relations and operations.

What is business management software?


Commercial management software is professional solutions that promote  unified management of points of sale. It is also called ERP Retail or point of sale. It can manage different functions of a retail store and allows all businesses to optimize their activity chain from stock to issuing invoices: 

  • Management of  invoices  and  purchase orders
  • Management of  delivery notes
  • Purchasing  and  sales management 
  • Monitoring customer payments  and reminders
  • Management of suppliers  and purchase prices

All these modules allow you to continually work on up-to-date data.

How it works ?

Commercial management solutions are made up of  modules . You access an interface online and carry out actions related to each module to which you have subscribed:

  • Invoicing management  to create quotes and invoices, send them to the customer and archive them.
  •  Customer and supplier relationship management  to view customer and supplier debts, contracts, send reminders, etc.
  • Purchasing and sales management and inventory management  to track production flows and manage inventory in real time.
  • Financial management  to track your organization’s financial flows and interact with your accountant.

These solutions are  interoperable  with your internal information system in order to optimize certain processes:

  • Enrich your CRM with the latest requests from your customers, payment information, etc.
  • Automate the sending of invoices to your accounting tool so that it records the associated accounting entries
  • Etc.

What are the main features of commercial management software?

Retail management software allows   professional and secure sales management. Point of sale management software provides   an overview of the commercial activity of the point of sale or network. 

To address the functionalities of these SaaS management solutions, we can detail the main modules.

Billing management

Using  customizable models and blocks , you create your quotes, invoices, down payments, purchase orders, delivery notes, etc., and send them to your customers. 

On each invoice, you can apply  personalized rates ,  sales  and other  promotions . You can also save recurring promotions and apply them with a single click. The invoicing tool centralizes all your invoices and ensures flawless traceability.

Some tools have a  collaborative space  where your customers and suppliers can view a history of transactions carried out. Commercial management software complies with regulatory obligations regarding electronic invoicing (security and confidentiality).

Customer and supplier relationship management

Point-of-sale software stores your customers’ business history  : quotes, paid, unpaid and pending invoices. 

You can also  categorize your customers  :

  • To build loyalty operations for the best customers
  • To control outstanding amounts or apply restrictions
  • To obtain a statement of customers awaiting payment or billing
  • Etc.

You manage all your customer receivables and can schedule  automatic reminders .

Concerning your suppliers, you manage the payment deadlines specific to each one directly in the tool.

Purchasing, sales and inventory management

Online, you  manage your stocks in a just-in-time manner  :

  • Supplies  : definition of minimum and maximum stocks to be respected, definition  of a purchasing quantity, choice of supplier, etc.
  •  Stock movements: entries, exits ,  transfers
  • Inventory valuation according   to the accounting method of your choice: CUMP, FIFO, LIFO

In real time, view stocks and perform excellent stock management, access the price catalog charged by your suppliers and optimize order management. 

Cash register management can   concern a point of sale or, on the contrary, be deployed in a network of stores. It also allows the sales manager and management to obtain statistics: periodic sales by item/category, average basket, best seller, best items by store, etc. This IT solution can be interfaced with EBP commercial management software.

The data from your purchases and sales is automatically transferred to your accounting tool to be recorded in your accounts.

Organizational management

Commercial management tools are central to the commercial and strategic management of your company (from VSEs, SMEs to large companies). 

Analysis tools allow you to view  key performance indicators  ( KPIs ) in real time:

  • Cost structure analysis
  • Invoiced and prospective turnover, cash flow
  • Deliveries in progress and delays
  • Amount of customer receivables and supplier debts
  • Etc.

A  dashboard  allows you to produce tailor-made KPIs in order to improve the productivity or margins of your company, for example.

Your business data is backed up and secured in a cloud.

Who uses retail software?

Commercial management tools are transversal. They are used by the different functions:

  • Salespeople   and sales assistants to produce quotes and invoices
  • Purchasing and logistics  managers  to  manage company stocks
  • Accountants  to  record accounting online
  • Financial managers to   carry out a financial diagnosis of the company
  • Etc.

Finally, the   company manager uses the tool to develop the strategic management of his organization and develop his activity.

Why use business management software?

Commercial management software is a powerful configurable tool for managing a business. However, they have some disadvantages.


  • Reduction in the cost of processing information: saving time (simplification of administrative tasks) and responsiveness
  • Reduction of the risk of error linked to multiple entries
  • Tools that centralize data from different divisions and enable cross-functional sharing
  • Collaborative spaces with suppliers and customers
  • Clear, detailed and current vision of business operations
  • Just-in-time inventory management
  • Interoperability with internal accounting tools


  • Solutions which can turn out to be very expensive if you are looking for a tailor-made tool
  • Versatile solutions that do not replace the use of specific tools in large structures (inventory management, procurement, invoicing, etc.)
  • Tools that are not suitable for all businesses: a service business does not need an inventory management tool for example

Free business management software

  • Bitrix24
  • OpenConcerto
  • Oxygen 

Commercial management solutions for start-ups

  • Sky
  • Evoliz
  • Sage 50cloud
  • Sellsy

Business management tools for SMEs

  • Axonaut
  • Cegid
  • Celge
  • EBP
  • Quickbooks
  • Sage 100cloud
  • Salesforce
  • Oxygen
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